One of the main topics in applied mathematics and operation research is the studying of queue systems and reducing the undesirable effects of waiting. In the systems that queueing and waiting are the main concerns of them, the aims of system analyzing are system behavio More
One of the main topics in applied mathematics and operation research is the studying of queue systems and reducing the undesirable effects of waiting. In the systems that queueing and waiting are the main concerns of them, the aims of system analyzing are system behaviour recognition, identification of the distributions and the parameters, simulation, and at the end presenting an appropriate solution that fulfills the desired goals to determine the optimum capacity. One of the problems of our country is that because of long queues and input rate to servers, the processes of administrative activities take a long time to complete. In this paper the process of obtaining the principled and decisive permitions from the Ministry of the sciences, research and technology to establish a science and technology park or an incubator (that takes a relatively long time) is being surveyed and analyzed. After analyzing and reviewing the different scenarios of assigning employees to the proper cases, we concluded that the assigment of 3 experts for principled cases and 5 experts for decisive cases results in lower average waiting time of the customers in queue (wq) and the average number of people in queue (Lq) in comparison to the two other alternatives under the study.
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